From the MAPA President

Hello friends,

As I write this, little specks of snowflakes are falling outside of my office window. A person once said, "No winter lasts forever, no spring skips its turn." That is true and there is hope that we won't have many more snowstorms to endure! If *gasp* a snowstorm were to happen, please check our website and WCCO for a MAPA seminar cancellation.

We're going to be having a wonderful "spring" all-day MAPA seminar on Tuesday, April 17. Come for part or the whole day depending on your schedule. Episcopal Church Homes will be hosting and lunch will be served. We have two great speakers to look forward to. Do you know a hoarder, either family or resident? Our first speaker, Janet Yeats will address this topic and the mental illness behind it during our morning session. 

The afternoon session will be about the business strategy of Life Enrichment in Healthcare. Speaker, Rob Lahammer will teach tips on providing top notch customer service. As you all know, we need to keep our residents, clients and families happy. 

Don't forget to tell your peers about MAPA and the educational CEU's we offer and provide. See you all soon and don't forget, THINK SPRING!

Renee McHugh, ADC

[email protected]